Operational Product Manager H/F - 02

We are looking for an Operational Product Manager to join a team of6 members who driveevolutions of our internal tools and processes for operational teams. Our business stakeholders are internal department : BO, MO, ALM, L&C, Risk, controlling...

Your missions
- Develop long-term strategic plans to optimize operational processes.
- Support business operations in their daily tasks by solving issues related to the performance of operation.
- Lead major operational projects per year as a Project Manager.
- Design and implement KPIs and dashboards to monitor the bank's operational efficiency.
- Collaborate with System Analyst to ensure alignment.
- Gather information by observing workflows, read company reports and conducting employee interviews (deep-dive), and performing operation in pair.
- Measure product usage, feature adoptions and resource allocated to operations.
- Determine appropriate methods to analyze operations, relevant information and data.
- Being responsible of coordination with potential external partner to evaluate their products.