Payments Operations Specialist H/F - 02

We are seeking a highly experienced Payment Operations Specialist to join our team and ensure the seamless execution, monitoring, and improvement of domestic and international payment processes. The ideal candidate brings strong operational expertise, a deep understanding of compliance and risk, and a proactive mindset geared toward continuous improvement.

Key Responsibilities

1. Operational Execution

- Ensure the accurate and timely processing of domestic and international payments.
- Investigate and resolve payment discrepancies, incomplete instructions, and suspense items.
- Monitor and prioritize operational emails related to daily activities.
- Adhere strictly to internal procedures and processing deadlines.

2. Monitoring & Reporting

- Produce regular (weekly/monthly) reports on project progress and operational incidents.
- Actively contribute to team meetings and promote effective communication within the team.

3. Project Management & Continuous Improvement

- Support the implementation of new tools and the evolution of existing processes.
- Identify opportunities for automation, process optimization, and risk mitigation.
- Collaborate closely with IT, Finance, Compliance, and Internal Control teams.

4. Risk & Compliance Management

- Identify and assess operational risks related to payment flows.
- Implement or strengthen first-level controls to ensure secure transaction processing.
- Contribute to ensuring compliance with regulatory and internal policy requirements.

5. Team Support & Knowledge Sharing

- Provide training and guidance to team members as needed.
- Act as the operational point of contact in the manager's absence or on designated topics.
- Ensure the proper execution of administrative follow-ups, including reconciliations, dispute handling, and case tracking